23.04.2012
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
22.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Hotel visit was excellent. Thank you for the excellent service and early check in. Only issue is that internet signal was very bad in the room but overall an excellent hotel!
17.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Bernie in the old mill restaurant was fantastic she went out of her way to help me and I would highly recommend this hotel as it is excellent value and food is amazing
16.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I can't complement the staff enough, they were very helpful and friendly at all times. The whole experience was excellent, we are looking forward to visiting you again.
16.04.2012
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We recently spent one night and were totally thrilled with the service we received. aA special mention for Shirley on reception who was exceptional. Overall a great experience.