23.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
23.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
22.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I needed directions to my room at one point and asked a member of the cleaning staff. She was so friendly and helpful, the same was true of the other cleaning staff I met in the hotel. I was very impressed. The staff of the residents bar were also so pleasant and accommodating; the attitude of staff in general definitely enhanced my enjoyment of my stay.
19.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
No sewing kit in bathroom, otherwise excellent - very pleasant stay. A list of TV channels available would be a helpful addition to the list of hotel facilities
18.08.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Its on our lists of good hotels to stay .We had a wonderful place to stay and Newry is a lovely city to stay in Thank you
We had a lovely stay in the hotel, all of the staff were very polite and helpful and everything seemed very well run. Food in the restaurant was amazing! We found it strange that hats were compulsory in the swimming pool but enjoyed it anyway.